Mobile Devices

Assigning a Mobile Device to a Vehicle in TEQ

Assigning a mobile device to a vehicle in TEQ helps ensure accurate trip execution, reliable tracking, and seamless communication between vehicles and the system.

Step 1: Open Mobile Device Settings

Go to Settings → Mobile Device.

Open the Device Management section to view all available mobile devices and their current assignments.

Step 2: Select the Vehicle

In the device management list:

Locate the vehicle you want to assign a mobile device to
Click Assign Device next to the vehicle

This will open a selection window showing available devices.

Step 3: Choose a Device

In the pop-up window:

Review the list of available mobile devices
Select the correct device
Confirm your selection to complete the assignment

Once assigned, the device will be linked to the vehicle and used for trip execution and tracking.

💡 Tip: Make sure the mobile device is powered on and logged in correctly to ensure it syncs properly with the assigned vehicle.

🛠 Troubleshooting

Device not visible in the list

Verify the device is registered in TEQ
Ensure the device is not already assigned to another vehicle

Assignment not saving

Refresh the page and try again
Confirm you have the correct user permissions

Vehicle not appearing in Device Management

Check that the vehicle is active
Verify it belongs to the correct department or garage

Still having trouble?