Copying Orders and Trips

Copying Orders and Trips in TEQ

Sometimes a trip or order needs to be repeated but doesn’t qualify as a fixed trip — for example, a returning customer requesting the same schedule, or a bus making multiple runs to the same destination in one day.
TEQ allows you to copy entire orders or copy/repeat individual trips quickly and efficiently.

Step 1: Copy an Entire Order

Use this option when the whole order, including all trips and customer details, should be duplicated.

1. Open the Order Window.
2. Click the ⋮ three-dot menu next to the blue highlighted Order Number.
3. Select Copy Order (Quotation).
4. In the pop-up window:
5. • 📅 Choose the new date for the copied order.
   • 🕒 Verify trip times and adjust if needed.

💡 Tip: You can also cancel the order from this menu if needed.

Step 2: Copy a Single Trip

Use this when only one trip from an order needs to be duplicated.

1. Open the Order Window.
2. Locate the trip you want to duplicate.
3. Click the ⋮ three-dot menu under the Action column.
4. Choose between:
5. • Copy Trip
   • Repeat Trip
   • Cancel Trip

Copy Trip

• In the pop-up, select the new date.
• Choose how many copies to create (same date/time).

Repeat Trip

• Specify:
• • 🕘 Start and End Time
  • 📅 Repeat Pattern:
  • • Daily
    • Specific Weekdays

Fixed Trips vs. Copied Trips

TEQ offers two ways to handle repeated journeys.
Use the option that best fits the situation:

Fixed Trips

Best for long-term, structured recurring schedules.

Automatically generate trips based on shift templates
Recurring daily/weekly patterns
Ideal for:

• 🏫 School transport
• 🏢 Employee shuttles
• 🚌 Long-term contracts

💡 Choose Fixed Trips when the schedule repeats predictably for months.

Copied Trips

Best for short-term or irregular repetitions.

Duplicate a full order or single trip
Set any specific date
Ideal for:

• 🎉 Special events with multiple identical departures
• 🚌 Multiple runs on the same day
• 🔄 Occasional repeat requests

💡 Choose Copied Trips when the schedule is temporary or ad-hoc.

🛠 Troubleshooting

Copy option not showing

• Ensure the order/trip is still active.
• Check that your user role has permissions for editing orders.

Trip times did not update correctly

• Verify the copied trip uses the correct date.
• Edit times manually if original trip had dependencies.

Repeated trips created on wrong days

• Double-check weekday selections in the repeat settings.
• Ensure start/end dates cover the intended repeat period.

Still having trouble?

• Contact TEQ Support and include the Order ID or Trip ID for faster assistance