Language and Country

Updating Your Default Language & Country in TEQ

TEQ allows you to set a default language and country for your company. These settings help standardize your system behavior, influence customer-facing content, and ensure your public query form displays the correct language.

Step 1: Open Language & Locale Settings

1. Go to Settings → Company.
2. Click the Language and Locale tab.

Step 2: Select Your Preferences

Use the dropdown menus to choose:

• 🗣️ Preferred Language
• 🌐 Preferred Country

After selecting your preferences, click Save to apply your changes.

💡 Tip: Your selected language will also be used on your public query form unless a language parameter is added to the form URL.

🛠 Troubleshooting

Language changes not appearing

• Refresh your browser after saving.
• Clear cached files if older language settings still display.

Query form showing the wrong language

• Check whether the query form URL includes a ?lang= parameter (this overrides default settings).
• Confirm the Business Profile connected to the query form uses the intended language.

Country selection not saving

• Ensure you have the correct permissions under your User Role.
• Check that all required Company fields are completed before saving.

Still having trouble?

• Contact TEQ Support with screenshots of your Language & Locale page for faster assistance.