Trips List

Notifications 

Invoice worklist

Proforma invoice

Re-add invoice to worklist

Customer and Driver Rating

How to use Ferdia driver (Legacy App)  

How to use Ferdia Co-Driver 

Price and Salary

Manual invoice

Invoice export

Re-send and credit

User Groups

Reset account

Timebank

Deviations

Publishing

Sales information

Driver Availability & Alarm

Update active order/Trip

Duty Planner

Trip and Mission status 

Dynamic Price Factors

Trip Requirements

Invoicelog

Email log

Setting up BusNetwork

Capacity indication

Bookabus integration

Language and Country

Templates

Products and VAT

Mobile Devices

TruTac integration

User Roles

Airport Trips, Holiday Calendar & Trip Types

Vehicle types

Visual Planner

Absence Management

Payroll

Timesheet

Employee Activity Log

Inviting subcontractors to Network

Invite to BusBusiness

Garage and Departments

Xero Invoice Export

EDI Export

Copying Orders and Trips

Managing Customer Requests and BusNetwork Requests

Creating a Quotation 

Manage customers 

Managing Quotations

Public Query Form

Managing Orders

Fixed Trips

Trip templates

Invitation: Ferdia Enablement Sessions

Ferdia Driver 

Settings

BusBusiness

BusNetwork

Sales

Planning

Invoicing

Quality and Publishing

<h2 class="LexTKB__h2" dir="ltr">About the Public Query Form</h2>The Public Query Form allows you to publish a fully integrated trip request form on your website. Any request submitted through the form appears instantly inside TEQ under Sales → Requests, ensuring a fast and seamless workflow.The form includes all fields required to create a quotation and can be fully styled using custom CSS to match your brand.<img src="https://cdn-assets.productfruits.com/ce96b505-1d00-4b31-b2c0-7c27441ec240" alt="" class="lexical-inline-image position-full" style="z-index: 20;"><h2 class="LexTKB__h2" dir="ltr">Step 1: Add the Query Form to Your Website (iFrame)</h2>To embed the Public Query Form, add an iFrame to your webpage that points to your TEQ instance:Base URL format:<pre class="LexTKB__code" spellcheck="false"><pre class="LexTKB__code" spellcheck="false">https://[your_company].ferdia.app/public/query-form/</pre></pre>Example iFrame:<pre class="LexTKB__code" spellcheck="false"><pre class="LexTKB__code" spellcheck="false">&lt;iframe src="https://[your_company].ferdia.app/public/query-form/"&gt;&lt;/iframe&gt;</pre></pre><h2 class="LexTKB__h2" dir="ltr">Step 2 (Optional): Apply Custom CSS Styling</h2>You can upload a custom CSS stylesheet to visually match the query form to your webpage branding.<h3 class="LexTKB__h3" dir="ltr">How to upload your CSS:</h3><ol class="LexTKB__ol1"><li value="1" class="LexTKB__listItem">Go to Settings → Company → Billing Profile</li><li value="2" class="LexTKB__listItem">Choose the billing profile to update</li><li value="3" class="LexTKB__listItem">Click Customize Templates</li><li value="4" class="LexTKB__listItem">Upload your stylesheet under Query Form CSS</li><li value="5" class="LexTKB__listItem">Press Save</li></ol><img src="https://cdn-assets.productfruits.com/aca1e562-11a9-4275-a542-ab032220f0ec" alt="" class="lexical-inline-image position-full" style="z-index: 20;">💡 Each Billing Profile can have its own CSS file, allowing multiple branded forms.<h2 class="LexTKB__h2" dir="ltr">Step 3 (Optional): Set Language &amp; Department in the URL</h2>The query form supports custom language and department parameters.<h3 class="LexTKB__h3" dir="ltr">Language Parameter</h3>Add <code spellcheck="false" style="white-space: pre-wrap;">lang=</code> to the URL:<pre class="LexTKB__code" spellcheck="false"><pre class="LexTKB__code" spellcheck="false">&lt;iframe src="https://[your_company].ferdia.app/public/query-form/?lang=en"&gt;&lt;/iframe&gt;</pre></pre>Supported languages:<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem"><code spellcheck="false" style="white-space: pre-wrap;">nb</code> (Norwegian Bokmål)</li><li value="2" class="LexTKB__listItem"><code spellcheck="false" style="white-space: pre-wrap;">sv</code> (Swedish)</li><li value="3" class="LexTKB__listItem"><code spellcheck="false" style="white-space: pre-wrap;">da</code> (Danish)</li><li value="4" class="LexTKB__listItem"><code spellcheck="false" style="white-space: pre-wrap;">en</code> (English)</li></ul>If no language is set, TEQ uses your instance’s default language.<h3 class="LexTKB__h3" dir="ltr">Department Parameter</h3>You can route requests to a specific department using the <code spellcheck="false" style="white-space: pre-wrap;">department=</code> parameter:<pre class="LexTKB__code" spellcheck="false"><pre class="LexTKB__code" spellcheck="false">&lt;iframe src="https://[your_company].ferdia.app/public/query-form/?lang=en&amp;department=DEP123"&gt;&lt;/iframe&gt;</pre></pre>This is useful when:<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Different departments use different Billing Profiles</li><li value="2" class="LexTKB__listItem">Each department requires unique branding or workflows</li><li value="3" class="LexTKB__listItem">You want requests to be automatically linked to the correct Business Profile</li></ul><h3 class="LexTKB__h3" dir="ltr">How to find your Department ID:</h3><ol class="LexTKB__ol1"><li value="1" class="LexTKB__listItem">Go to Settings → Company → Organisation</li><li value="2" class="LexTKB__listItem">Click Edit next to the department</li><li value="3" class="LexTKB__listItem">The Department ID is shown at the top of the screen</li></ol><img src="https://cdn-assets.productfruits.com/b516942b-7297-46bc-b242-6ffe7d327283" alt="" class="lexical-inline-image position-full" style="z-index: 20;"><h2 class="LexTKB__h2" dir="ltr">🛠 Troubleshooting</h2>Query form not loading on the website:<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Check that the iframe URL uses your correct TEQ company domain.</li><li value="2" class="LexTKB__listItem">Make sure the URL includes <code spellcheck="false" style="white-space: pre-wrap;">https://</code>.</li><li value="3" class="LexTKB__listItem">Verify that your website allows iframe embedding (no X-Frame-Options blocking).</li></ul>Custom CSS not applying:<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Ensure the CSS file was uploaded under the correct Billing Profile.</li><li value="2" class="LexTKB__listItem">Clear your browser cache.</li><li value="3" class="LexTKB__listItem">Confirm there are no syntax errors in the stylesheet.</li></ul>Wrong language showing in the form:<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Verify the <code spellcheck="false" style="white-space: pre-wrap;">lang=</code> parameter in the iframe URL.</li><li value="2" class="LexTKB__listItem">Check the default language configured in TEQ if <code spellcheck="false" style="white-space: pre-wrap;">lang</code> is omitted.</li></ul>Requests not appearing in TEQ:<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Confirm you are checking the correct department in Sales → Requests.</li><li value="2" class="LexTKB__listItem">Ensure the correct <code spellcheck="false" style="white-space: pre-wrap;">department=</code> parameter is set in the iframe URL.</li><li value="3" class="LexTKB__listItem">Refresh TEQ or verify browser caching.</li></ul>Still having trouble?<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Contact TEQ Support with the department ID, the iframe URL, and a screenshot of the issue.</li></ul>

We are now relaunching Expert Groups as Ferdia Enablement Sessions, a structured monthly webinar designed to help you get even more value from Ferdia, while building a stronger two-way dialogue between users and our product team.You can register here (Coming soon)What we want to achieve<ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">Build regular, two-way dialogue with our users</li><li value="2" class="LexTKB__listItem">Introduce new features in a way that drives understanding and adoption</li><li value="3" class="LexTKB__listItem">Continuously train and support users so you can maximise efficiency and results in day-to-day operations</li></ul><h4 class="LexTKB__h4" dir="ltr">Format &amp; frequency</h4>Monthly sessions every last Wednesday of the month at 14:00 CET / 13:00 GMT The session will be conducted in English. <h4 class="LexTKB__h4" dir="ltr">Topics we will typically cover</h4><ul class="LexTKB__ul"><li value="1" class="LexTKB__listItem">What is new, and how can it help you work more efficiently</li><li value="2" class="LexTKB__listItem">A focused deep dive to help you improve a specific part of your workflow</li><li value="3" class="LexTKB__listItem">What we're focusing on next, and what it means for you</li><li value="4" class="LexTKB__listItem">Your questions, user cases and feedback</li></ul><h4 class="LexTKB__h4" dir="ltr">Next session</h4>Wednesday 25.02.2614:00 CET / 13:00 GMT If you have any questions or would like to suggest topics for future sessions, you are very welcome to reach out.We look forward to seeing you there!– Team Ferdia

Ferdia.co

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