TEQ:

This release delivers meaningful improvements across customer data handling, workflow consistency, communication channels, and platform reliability. In parallel, several infrastructure and stability initiatives ensure TEQ continues to scale smoothly with growing customer demand.

📍 Multiple Default Pickup Addresses

Customers can now maintain multiple default pickup addresses directly on the Customer Card.

What’s new

• Add, edit, and remove multiple pickup addresses per customer
• Addresses are validated via Google for accuracy and consistency
• Stored centrally and reused across workflows

Quotation flow upgrade

• A compact “X locations” selector appears when multiple addresses exist
• One-click selection auto-fills the From location field
• Single-address customers continue to benefit from automatic prefill

Why it matters
This dramatically reduces manual entry, improves quotation accuracy, and supports customers operating from multiple depots or pickup points.

📝 Preserved Formatting in Customer Notes

Customer notes now retain their original structure and readability.

What’s new

• Line breaks and spacing are preserved after saving
• Notes render consistently in both edit and view modes
• Existing notes remain unchanged

Why it matters
Structured information stays usable and professional — enabling better collaboration and preparing TEQ for richer note usage across modules.

🎯 Consistent “Lost” Reason Handling

The “Quotation not accepted” action now uses the same standard Lost logic across TEQ.

What’s new

• One canonical set of Lost reasons everywhere
• Matching validation rules and required inputs
• Identical downstream behavior and analytics

Why it matters
This improves reporting accuracy, automation reliability, and overall data integrity — regardless of where a loss is recorded.

✉️ POC Notifications: Email Support Added

Trip-related notifications can now be sent via Email or SMS, based on Point-of-Contact preference.

What’s new

• Communication preference per POC (mandatory for new entries)
• Email support for:
• • Driver accepted notifications
  • Pre-trip reminders
  • Trip started notifications
• Full audit trail for all outgoing messages

Why it matters
Customers gain flexibility in how they receive critical updates, while TEQ maintains full traceability and consistency.

🛠️ Reliability & Bug Fixes

A broad set of fixes addressing correctness, data consistency, and operational edge cases.

✅ Fixed

• Decline & send cancellation action no longer fails unexpectedly
• Request counters now display correct values across Sales and Planner views
• Visual Planner sidebar request count aligned with system totals
• Quotation emails can now be sent correctly when using external references
• Duplicate POCs are prevented at creation and cleaned up in the Customer Card
• VAT/Tax codes are now correctly assigned during Xero invoice export
• Pricing and salary breakdown timing mismatches resolved
• Item codes no longer revert unexpectedly during edits
• Vehicle capacity indicators now reflect accurate availability

BusNetwork Release Notes

📧 Invitations & access control

Update master admin email after invitation
You can now correct or update an invited subcontractor’s email address after the invitation has been sent.

TEQ admins can modify the invited email address before acceptance.

The subcontractor can accept the invitation using the updated email and complete profile creation.

This reduces friction caused by typos or changed contact details.

Cancel pending subcontractor invitations
Admins now have full control over outstanding subcontractor invitations.
• A Cancel Invitation action is available for pending invites.
• Cancelled invitations can no longer be accepted.
• This supports better cleanup of unused or mistakenly sent invitations.

🚌 Network trip visibility & usability

Display comments on hover – Outgoing Network Trips
Comments on outgoing network trips in the list are now visible on hover, reducing the need to open trip details.

This makes it easier to quickly understand context or special notes directly from the list view.

Network trip list enhancements
Several usability improvements were added to the Assigned Network Trips list:
• Sorting by Pax: Quickly organize trips by passenger count.
• Sorting by Pax Trip Cost: Compare trips based on cost per passenger.
• Archived tab: Easily access and review cancelled network trips.

BusBusiness Release Notes

We’ve rolled out several improvements to enhance booking reliability, usability, and data visibility in the customer portal. Below is an overview of what’s new.

🚨 Advance booking warning for short-notice trips

Customers will now see a conditional warning when creating bookings that start within a short time frame.
• A warning is displayed if a trip falls within the configured Advance Booking Warning Window (days).
• Warning message shown to customers:
“This booking starts soon. Please note that a booking is not final until an order confirmation is received. For urgent requests, please contact us directly at [Duty Phone Number].”
• The duty phone number is automatically included based on your company settings.
• For orders with multiple trips, validation is performed per trip (using the earliest trip start time).

A new company-level setting has been added so operators can control the warning window.

👤 Default order contact person

The order contact person is now pre-selected by default when creating a booking.

Applies to both single trips and bulk orders.

Reduces manual steps and speeds up the booking flow.

🐞 Bug fix: Round trip drafts from templates

We’ve fixed an issue where round trips created from templates behaved incorrectly:
• Reopening a saved draft could previously convert a round trip into a single trip.
• This issue has now been resolved.
• Includes a minor related UI fix for improved consistency.

📋 Improved trip list views

The trip lists in BusBusiness (Active, Upcoming, and All) have been enhanced:
• Added a new “Alternative trip name” column.
• Improved sorting behavior to make trips easier to find and review.