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Ferdia news 06/08/25

🗺️ Planning, Triplist & Driver Experience


  • Cancel Trip Behaviour in Driver App
    Bug fix: Previously, after a dispatcher cancelled a trip, it was still possible for drivers to attempt to cancel the same trip from the Driver App. This caused confusion and mismatched trip states. The system now locks cancelled trips, preventing further cancellation actions from the Driver App and ensuring consistent trip statuses for all users.
  • Driver Category Filtering in Planning
    A new “Driver Category” field is now visible and usable in the visual planner. This allows planners to filter drivers by specific categories (such as permanent drivers or standby drivers), increasing accuracy and speeding up driver allocation for complex trip rosters.

  • Trip Creation: Automated Trip-Actions Breakdown
    When creating a trip, the system will now automatically break the journey down into its component trip actions (e.g., pickup, main journey, drop-off, layovers).  This is the first step towards improving planning and time capturing. Will support different rules for driver and rest periods.  There will be no impact on the daily operation of the system at this time.

A screenshot of a computer

AI-generated content may be incorrect.

 

  • Default Activity-Type Per Trip-Action
    Planners can now specify which activity type (e.g., driving, break, cleaning) should be the default for each trip action. This is linked to the trip-action breakdown and ensures

 

  • Department Change via Right-Click in VisualPlanner
    In the VisualPlanner, users can now change the department assignment of a trip directly from the right-click context menu



📆 Availability, Scheduling & Communication


  • "Full Day" Option for Marking Availability
    A new “Full Day” selection has been added to the Mark Availability form. Drivers and TEQ users can now quickly mark an entire day as unavailable (e.g., annual leave or sickness), reducing manual input and improving visibility of driver availability in schedules
  • Enhanced Messaging & Logging
    External queries (from the external query form) are now clearly identified with a new icon in the "Source" column in the Quotation Overview page.
    Additionally, any actions originating from external query forms are now logged in the order’s Activity Log, providing full traceability and reducing time spent tracking the source of requests.



💸 Finance, Invoicing & Integration

  • KID/CID in PowerOffice GO Export
    The PowerOffice GO export file now supports the inclusion of KID and CID fields, meeting Norwegian accounting and reconciliation requirements for B2B customers.
  • EDI File Format Export – Visma Business
    The export process for customer and invoice data now supports the EDI file format. This ensures compatibility with more external accounting systems, streamlining financial integrations for enterprise customers.
  • Invoice Log Enhancements
    • Order-Level Invoice Logs: All invoice events (sent, paid, credited) are now visible at the order level for standard trips, giving customer support and finance teams a complete audit trail.
    • Fixed Trips Invoice Log: Invoice tracking is now supported for fixed trips, making it easy to verify billing history for long-term contracts.
    • Trip-Level Invoice Log: Normal trips now have detailed invoice logging at the individual trip level, improving traceability for single-use bookings.
    • Invoice Attachments: You can now view the actual invoice attached to the email log in the order detail page, providing direct access to the invoice sent to the customer for verification.



📷 Reporting, Deviation, and Attachments

  • Upload Attachments to Deviation Reports
    Users reporting operational deviations (e.g., delays, incidents) can now upload pictures and documents directly with the report, creating richer and more actionable deviation logs for later investigation or compliance review. The new driver app “Ferdia Co-driver” will also support adding photos to a diversion directly from the app.



📍 Geofencing and Location

  • Trip-Times Registered by Geofence
    Entry and exit from geofenced areas will be automatically logged as trip events, improving the accuracy of trip duration reporting and reducing the need for manual entries by drivers. This function is dependent on the new Driver app, and the implementation will only introduce the frontend part.
  • Set Geofence Radius Per Trip Point
    You can now adjust the radius of geofenced areas for each stop or waypoint in TEQ, allowing for more precise triggering of arrival/departure events based on real-world geography.
  • Vehicle Location Search
    The map view now supports searching for a vehicle’s current location by driver name, registration number, or service name, giving dispatchers more flexibility in fleet tracking.



🧰 Improvements

  • Customer Slug-page Embeddable in iFrames
    The customer slug page can now be embedded within iFrames. This improvement allows greater flexibility for customers who want to integrate this page into their websites or portals.

·        Support: Customer Merge for UK Settings
Addressed issues preventing customers from merging accounts under UK settings due to address mismatches. Merging customer records now works correctly across all regions.



 

🐞 Bug Fixes

  • Customer List Address Display
    Fixed an issue where customer lists displayed missing addresses for some customers, even though their customer cards were fully populated. Address details now show correctly in all relevant lists.
  • Fixed Trip Creation – Department/Data Validation
    Resolved a problem preventing users from creating fixed trips due to department or data validation errors. Creating fixed trips now works as expected when all required data is provided.
  • UK: Address Not Pre-filled by Organization Name
    Address fields now correctly pre-fill when a user selects an organization name, specifically for UK settings. This reduces manual data entry and ensures more accurate trip information.
  • VisualPlanner: PAX Validation in Fixed Trip Bulk Assign
    Addressed an issue where bulk assignment of fixed trips in VisualPlanner did not display passenger (PAX) validation. Users now receive clear validation feedback when assigning passengers to multiple trips at once.
  • System Freeze When Adding Trip to Quotation
    Fixed an issue where the system could freeze while adding a trip to a quotation. Users can now add trips to quotations smoothly without performance problems.
  • Timesheet Comments Assigned to Wrong Trip
    Corrected a bug that caused timesheet comments to be added to the wrong trip. Comments now appear with the intended trip, improving timesheet accuracy.

Note: Some of the features will not be available until Thursday morning, as additional data needs to be loaded overnight.