TEQ

Organizational Hierarchy

We are excited to present a new feature that has been under development for a long time. It is now finally possible to run multiple bus companies under one TEQ instance. This new feature comes with the following benefits:

• The ability to receive requests from different external web forms. This means that you can have two different bus companies, each with its own website, both sending requests into one TEQ instance.
• Each bus company can operate with a different profile within the same TEQ instance. This means that, for the customer, all communication will be branded with the bus company they originally contacted.
• All resources can be used across companies. You can have all buses and drivers in the TEQ instance, and these can be used across companies. The same applies to planners and salespeople, who will also work in the same TEQ instance.
• Different integrations: Each individual unit or company can connect to existing integrations, so that all invoice information is sent to the correct accounts.

If you wish to use this feature, please contact us so we can assist with setting it up correctly.

Bus Name in Invoice Export We have now included the bus name in the invoice export, including for credit notes.

Changes to Price in Order Details We have made a change in how you update the trip price from the order details page. You can now make changes to multiple trips without the page refreshing after each change. A new "Save" button has been added at the bottom of the trip list, and prices will only update after clicking save. In other words, you can change the price on several trips before saving.

Reset Design Change After receiving several feedbacks about the new scroll bar in the trip list on the order details page, we have decided to reset this feature to how it was before. It will no longer be possible to scroll through the trips only.

New APIs

• New API to create multiple trips in an order from an external system.
• New API to fetch the vehicle list from TEQ from an external system.

Support

• Fixed an issue where shift times were showing one hour incorrectly in "Upcoming Trips".
• Fixed an issue in the Swedish version of the reminder email.

BusBusiness

We have launched the first iteration of trip templates. Trip templates can be created in TEQ and will soon be available to your customers in BusBusiness, further simplifying bookings. In BusBusiness, trip templates will appear as a price list that customers can easily use to book directly.

In the sales module, we have added a sub-menu called templates.

A template is a pre-defined trip containing all relevant information, such as:

• Route (currently limited to departure and destination locations) and an allowed radius where the customer can specify the exact point.
• Fixed duration and route distance, meaning we will not recalculate these values if a trip is adjusted.
• Fixed price for the template, which will be visible to the customer in the price list and applied to any trips booked from a template. You can manually change this price in TEQ if necessary.
• Comments, attachments, and other details about the trip.

In the settings module, you can create your own categories and tags to organize your templates.

Please note that it is currently only possible to create and delete new templates. Editing templates will be possible soon. Upon further notice, customers will soon be able to access their price list in the BusBusiness customer portal.

The trip template sub-menu and related actions are by default available to all users. If your company wants to control access to this new feature, please make sure to update your company policy.