---
title: "How to use Ferdia Co-Driver "
url: "https://help.ferdia.app/en/article/how-to-use-ferdia-co-driver-copy"
language: "en"
last_updated: "2026-01-30T09:30:00.759Z"
---

# How to use Ferdia Co-Driver 

## Ferdia Co-Driver – Workflow

The **Ferdia Driver App** makes it easy for drivers to manage daily assignments, log trip times, and communicate updates directly with TEQ.  
This guide walks you through every part of the workflow. From receiving a trip to logging hours and reporting deviations.

## Main Navigation Tabs

At the bottom of the app, you’ll find four key tabs:

| **Tab** | **Purpose** |
| --- | --- |
| 📁 **Tasks** | View all tasks that are assigned to you.  <br>This includes newly assigned trips, non-trip tasks such as vehicle washing or lunch breaks, as well as timesheets that are waiting for your approval. |
| 📅 **Plan** | See **Upcoming** trips, tasks and your **Calendar** |
| ⚙️ **Logo Wheel** | Access ongoing trips (from start to finish). |
| ⏱️ **Time Sheet** | Review and submit worked hours and activities. |

## Step 1: Receive and Review a Trip

When a trip is assigned in TEQ:

-   The driver receives an **in-app notification** and an **SMS message**.  
    *(Note: The SMS link to the app may not be functional on some devices.)*
-   The trip appears in **Plan → Upcoming** and **My Calendar**.
-   A **notification icon** also appears in the **Tasks tab**.

  

![](https://cdn-assets.productfruits.com/9cfab9fc-2e51-45cd-9072-e278eff1eac5)

## Step 2: Approve or Decline the Trip

1.  Open the **Tasks tab**.
2.  Tap the trip to view full details:
3.  -   🕒 Withdrawal and return times
    -   🧭 Route and map
    -   👥 Number of passengers
    -   🚍 Bus license plate
    -   🪪 Customer name and Trip ID
4.  Choose **Approve** or **Decline**:
5.  -   If **declined**, the trip is removed from the app.
    -   If **approved**, the trip moves to **Plan** and is ready to start.

💡 Admins can disable the option for drivers to decline trips. When this setting is turned on, all trips assigned to a driver will be automatically approved.

  

![](https://cdn-assets.productfruits.com/28349f49-116e-4e98-985b-d53fccf34e25)

## Step 3: Start Your Trip

If the trip is scheduled for **today**, it will appear in the **Wheel (Ongoing)** tab.  
You can also start it directly from **Plan → Upcoming**.

1.  Tap the trip and confirm your **vehicle’s license plate**.
2.  Press **Start Trip**.
3.  You’ll see your first step:
4.  -   🏭 **Withdraw from garage** (location + planned departure time).
5.  As you progress, each button logs **actual times** and changes color to reflect status:
6.  -   🟢 On time
    -   🟡 Delayed <15 min
    -   🔴 Delayed >15 min

  

![](https://cdn-assets.productfruits.com/d6527d78-32b7-40f5-8bd6-72c61b090a92)

## Step 4: Follow the Itinerary

Follow the on-screen journey checkpoints:

1.  **Mark as Arrived** at customer pickup.
2.  **Mark as Left** once passengers are on board.
3.  **Mark as Arrived** again at the destination.
4.  After drop-off, **Mark as Left** to return to the garage.
5.  Upon arrival, **Mark as Ended** to complete the trip.

💡 Each checkpoint automatically logs time for the **Timesheet** and updates live in TEQ.

  

![](https://cdn-assets.productfruits.com/6475a635-3e88-4235-abab-ad528e111706)

## Step 5: Log Deviations

After completing a trip, the app prompts you to log any **deviations** such as:

-   🚗 Traffic delays
-   👤 Customer issues
-   📋 Planning errors
-   ⚙️ Other

Add comments for each deviation, or apply the same reason to all points.  
You can also manually log deviations later from the menu.

  

![](https://cdn-assets.productfruits.com/1b127665-6394-43cf-8699-94bacca7870b)

## Step 6: Manage Time Sheets

Go to **Time Sheet** to review:

-   All logged hours per trip
-   Any additional activities (e.g., cleaning, service work)
-   Day/month navigation for full history

You can also add new activities by tapping **\+ Add Activity**.  
Entries sync directly with TEQ for manager approval.

  

![](https://cdn-assets.productfruits.com/611521ae-bbff-4f27-bdb2-428fef507cae)

## Step 7: Calendar, Leave & Company Info

-   **Plan → My Calendar:** View all upcoming assignments and availability.
-   **Apply for vacation or sick leave** directly in the app. Requests go to TEQ for approval.
-   **Menu Tab:**
-   -   View **Closed Trips** and **Deviations** (with status).
    -   Check **Profile details** and **Driver rating** (based on customer surveys).
    -   Compare with **Company average rating**.
    -   Access **Settings** (light/dark mode, language, app version).
    -   View **Company Handbook** and **Announcements.** New updates trigger a notification.
    -   Access **Help Articles** directly from within the app.

  

![](https://cdn-assets.productfruits.com/e244f318-805c-4adb-8485-0bbaaf248712)

## **How to Download the App**

You can download the app from your device’s app store:

-   **Google Play Store (Android):**  
    You should be able to find the app by searching directly in the Play Store.  
    [https://play.google.com/store/apps/details?id=app.ferdia.ferdiacodriver](https://play.google.com/store/apps/details?id=app.ferdia.ferdiacodriver)
-   **Apple App Store (iOS):**  
    The app is not searchable in the App Store, so you’ll need to use the direct link below:  
    [https://apps.apple.com/us/app/ferdia-co-driver/id6742120094](https://apps.apple.com/us/app/ferdia-co-driver/id6742120094)

## 🛠 Troubleshooting

If something doesn’t work as expected:

**Trip not appearing**

-   -   Refresh the app or check the **Plan tab**.
    -   Confirm that the trip has been assigned in TEQ.

**No notification received**

-   -   Ensure push notifications and SMS permissions are enabled.
    -   Re-login to refresh your session.

**Cannot start trip**

-   -   Confirm trip date/time is correct.
    -   Make sure your bus is assigned and license plate confirmed.

**Incorrect times logged**

-   -   Check your mobile time settings.
    -   Manually adjust deviations if needed.

**Missing timesheet data**

-   -   Refresh the **Time Sheet tab**.
    -   Wait a few minutes, data syncs automatically with TEQ.

**Still having trouble?**

-   -   Contact your **dispatcher** or **TEQ support** with your **Trip ID** and **driver name**.
    -   Include screenshots for faster resolution.